.inbox-v2{display:flex;height:100vh;overflow:hidden;background:var(--bg);color:var(--text);font-family:var(--font);--iv-card:var(--bg-sidebar);--iv-radius:var(--r-md)}.inbox-v2 .iv2-shell{flex:1 1;min-width:0;display:flex;flex-direction:column}.inbox-v2 .iv2-viewtabs{flex:none;gap:4px;padding:8px 12px;border-bottom:1px solid var(--border);background:var(--bg-sidebar)}.inbox-v2 .iv2-viewtabs,.inbox-v2 .iv2-viewtabs .cs-wrap{display:flex;align-items:center}.inbox-v2 .iv2-viewtabs .cs-wrap .sidebar-icon{width:30px;height:30px}.inbox-v2 .iv2-viewtabs .nc-wrap{margin-left:auto}.inbox-v2 .iv2-viewtabs .cs-wrap:not(.nc-wrap) .cs-panel{position:absolute;top:calc(100% + 10px);left:0;right:auto;bottom:auto}.inbox-v2 .iv2-viewtab{display:inline-flex;align-items:center;gap:6px;font-family:inherit;cursor:pointer;font-size:12.5px;font-weight:600;color:var(--text-muted);padding:5px 12px;border-radius:var(--r-sm);border:1px solid transparent;background:transparent}.inbox-v2 .iv2-viewtab:hover{color:var(--text);background:var(--bg-hover)}.inbox-v2 .iv2-viewtab.active{color:var(--text);background:var(--bg-active);border-color:var(--border)}.inbox-v2 .iv2-tab-badge{font-size:var(--fs-micro);font-weight:600;color:var(--text-secondary);background:transparent;border:1px solid var(--border);border-radius:var(--r-pill);padding:0 6px;min-width:16px;text-align:center;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-main{flex:1 1;min-width:0;min-height:0;display:grid;grid-template-columns:340px minmax(0,1fr) 320px}@media (max-width:1200px){.inbox-v2 .iv2-main{grid-template-columns:300px minmax(0,1fr)}.inbox-v2 .iv2-context{display:none}}.inbox-v2 .iv2-briefing{flex:1 1;min-height:0;overflow-y:auto;background:var(--bg)}.inbox-v2 .iv2-brief-inner{max-width:960px;padding:28px 30px 48px}.inbox-v2 .iv2-brief-lede{margin:0 0 20px;font-size:19px;font-weight:600;color:var(--text);line-height:1.4}.inbox-v2 .iv2-brief-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));grid-gap:12px;gap:12px;margin-bottom:22px}.inbox-v2 .iv2-brief-stat{display:flex;flex-direction:column;gap:3px;border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card);padding:14px 16px}.inbox-v2 .iv2-brief-stat-n{font-size:26px;font-weight:600;color:var(--text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums;line-height:1}.inbox-v2 .iv2-brief-stat-l{font-size:11px;font-weight:600;letter-spacing:.3px;color:var(--text-muted);text-transform:uppercase}.inbox-v2 .iv2-brief-stat[data-tone=accent] .iv2-brief-stat-n{color:var(--accent)}.inbox-v2 .iv2-brief-stat[data-tone=over] .iv2-brief-stat-n{color:#c58a63}.inbox-v2 .iv2-brief-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));grid-gap:12px;gap:12px;margin-bottom:20px}@media (max-width:900px){.inbox-v2 .iv2-brief-stats{grid-template-columns:repeat(2,minmax(0,1fr))}.inbox-v2 .iv2-brief-grid{grid-template-columns:1fr}}.inbox-v2 .iv2-brief-block{border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card);padding:14px 15px}.inbox-v2 .iv2-brief-block-h{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:8px;font-size:10.5px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-secondary)}.inbox-v2 .iv2-brief-block-h a{font-size:10px;font-weight:600;letter-spacing:0;text-transform:none;color:var(--accent);text-decoration:none}.inbox-v2 .iv2-brief-empty{font-size:12px;color:var(--text-muted);padding:4px 0}.inbox-v2 .iv2-brief-row{display:flex;align-items:center;gap:9px;padding:6px 0;border-top:1px solid var(--border);font-size:12.5px}.inbox-v2 .iv2-brief-row:first-of-type{border-top:none}.inbox-v2 .iv2-brief-time{font-size:11px;color:var(--text-muted);width:62px;flex:none;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-brief-row-title{flex:1 1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text)}.inbox-v2 .iv2-brief-tag{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);flex:none}.inbox-v2 .iv2-brief-dot{width:7px;height:7px;border-radius:50%;background:var(--text-muted);flex:none}.inbox-v2 .iv2-brief-dot.on{background:#5cc089}.inbox-v2 .iv2-brief-metrics{display:flex;flex-wrap:wrap;gap:6px 16px;font-size:12.5px;color:var(--text-secondary)}.inbox-v2 .iv2-brief-metrics b{color:var(--text);font-weight:600}.inbox-v2 .iv2-brief-metrics .warn b{color:#c58a63}.inbox-v2 .iv2-brief-metrics .over b{color:#c9524b}.inbox-v2 .iv2-brief-foot{display:flex;align-items:center;gap:8px;font-size:12px;color:var(--text-muted)}.inbox-v2 .iv2-brief-foot b{color:var(--text);font-weight:600}.inbox-v2 .iv2-brief-dot-sep,.inbox-v2 .iv2-note{color:var(--text-muted)}.inbox-v2 .iv2-note{padding:12px 14px;font-size:12.5px}.inbox-v2 .iv2-err{padding:8px 12px;font-size:12px;color:#d97a6f}.inbox-v2 .iv2-eyebrow{font-size:10px;font-weight:600;letter-spacing:.7px;text-transform:uppercase;color:var(--text-muted);margin-bottom:12px}.inbox-v2 .iv2-pill{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:var(--r-pill);background:var(--bg-active);color:var(--text-secondary);text-transform:capitalize;white-space:nowrap}.inbox-v2 .iv2-queue{background:var(--bg-sidebar);border-right:1px solid var(--border);display:flex;flex-direction:column;min-height:0}.inbox-v2 .iv2-queue-head{padding:15px 16px 12px;border-bottom:1px solid var(--border)}.inbox-v2 .iv2-queue-title{display:flex;align-items:center;gap:8px}.inbox-v2 .iv2-queue-title h1{margin:0;font-size:var(--fs-display);font-weight:600;letter-spacing:-.01em}.inbox-v2 .iv2-flag{font-size:var(--fs-micro);font-weight:600;letter-spacing:.4px;color:var(--text-muted);border:1px solid var(--border);border-radius:var(--r-sm);padding:0 5px}.inbox-v2 .iv2-unread{margin-left:auto;font-size:var(--fs-xs);font-weight:500;color:var(--text-secondary);background:transparent;border:1px solid var(--border);border-radius:var(--r-pill);padding:1px 8px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-queue-sub{font-size:11px;color:var(--text-muted);margin-top:3px}.inbox-v2 .iv2-qfilter{display:flex;align-items:center;gap:6px;margin-top:10px}.inbox-v2 .iv2-qsearch{flex:1 1;min-width:0;font-family:inherit;font-size:12px;color:var(--text);background:var(--iv-card);border:1px solid var(--border);border-radius:var(--r-sm);padding:6px 9px;outline:none}.inbox-v2 .iv2-qsearch::placeholder{color:var(--text-muted)}.inbox-v2 .iv2-qsearch:focus{border-color:var(--text-muted)}.inbox-v2 .iv2-qchip{flex:none;font-family:inherit;font-size:11px;font-weight:600;cursor:pointer;color:var(--text-secondary);background:transparent;border:1px solid var(--border);border-radius:var(--r-sm);padding:6px 9px}.inbox-v2 .iv2-qchip:hover{color:var(--text);border-color:var(--text-muted)}.inbox-v2 .iv2-qchip.on{color:var(--text);border-color:var(--accent);background:color-mix(in srgb,var(--accent) 10%,transparent)}.inbox-v2 .iv2-qchan{flex:none;display:inline-flex;align-items:center;gap:5px;font-family:inherit;font-size:11px;font-weight:600;cursor:pointer;color:var(--accent);background:color-mix(in srgb,var(--accent) 12%,transparent);border:1px solid var(--accent);border-radius:var(--r-sm);padding:6px 9px}.inbox-v2 .iv2-qchan:hover{background:color-mix(in srgb,var(--accent) 22%,transparent)}.inbox-v2 .iv2-qchan-x{font-size:14px;line-height:1;opacity:.85}.inbox-v2 .iv2-qseg{flex:none;font-family:inherit;font-size:11px;font-weight:600;color:var(--text-secondary);background:var(--iv-card);border:1px solid var(--border);border-radius:var(--r-sm);padding:6px 8px;cursor:pointer}.inbox-v2 .iv2-queue-list{overflow-y:auto;flex:1 1;min-height:0;padding-bottom:12px}.inbox-v2 .iv2-lane-head{display:flex;align-items:center;gap:8px;padding:13px 16px 6px;position:-webkit-sticky;position:sticky;top:0;background:var(--bg-sidebar);z-index:1}.inbox-v2 .iv2-lane-bar{width:3px;height:11px;border-radius:2px;background:var(--accent)}.inbox-v2 .iv2-lane-name{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-secondary)}.inbox-v2 .iv2-lane-count{font-size:10px;color:var(--text-muted)}.inbox-v2 .iv2-lane-head[data-lane=urgent] .iv2-lane-bar{background:#c58a63}.inbox-v2 .iv2-lane-head[data-lane=urgent] .iv2-lane-name{color:#c58a63}.inbox-v2 .iv2-lane-head[data-lane=waiting_customer] .iv2-lane-bar,.inbox-v2 .iv2-lane-head[data-lane=waiting_deposit] .iv2-lane-bar{background:var(--text-muted)}.inbox-v2 .iv2-row{display:block;width:100%;text-align:left;font-family:inherit;cursor:pointer;padding:11px 16px;background:transparent;border:none;border-left:2px solid transparent}.inbox-v2 .iv2-row:hover{background:var(--bg-hover)}.inbox-v2 .iv2-row.active{background:var(--bg-active);border-left-color:var(--accent)}.inbox-v2 .iv2-row-top{display:flex;align-items:center;gap:8px}.inbox-v2 .iv2-row-name{font-size:13px;font-weight:600;color:var(--text);flex:1 1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-v2 .iv2-row.unread .iv2-row-name:before{content:"";display:inline-block;width:6px;height:6px;border-radius:50%;background:var(--accent);margin-right:6px;vertical-align:middle}.inbox-v2 .iv2-row-time{font-size:10.5px;color:var(--text-muted);flex:none}.inbox-v2 .iv2-row-done{flex:none;width:18px;height:18px;padding:0;margin-right:-4px;cursor:pointer;display:flex;align-items:center;justify-content:center;font-family:inherit;font-size:13px;line-height:1;color:var(--text-muted);background:none;border:none;border-radius:5px;opacity:0;transition:opacity .12s,color .12s}.inbox-v2 .iv2-row:focus-within .iv2-row-done,.inbox-v2 .iv2-row:hover .iv2-row-done{opacity:.75}.inbox-v2 .iv2-row-done:hover{opacity:1;color:#5cc089;background:var(--bg-hover)}.inbox-v2 .iv2-row-preview{font-size:11.5px;color:var(--text-muted);margin-top:3px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-v2 .iv2-row-foot{display:flex;align-items:center;gap:8px;margin-top:7px}.inbox-v2 .iv2-chan{font-size:var(--fs-micro);font-weight:600;letter-spacing:.5px;text-transform:uppercase;color:var(--text-muted)}.inbox-v2 .iv2-stage-chip{font-size:var(--fs-micro);font-weight:500;color:var(--text-secondary);background:var(--bg-active);border-radius:var(--r-pill);padding:1px 7px}.inbox-v2 .iv2-handoff-chip{font-size:9.5px;font-weight:600;letter-spacing:.3px;color:var(--accent);background:color-mix(in srgb,var(--accent) 15%,transparent);border-radius:var(--r-pill);padding:1px 7px}.inbox-v2 .iv2-owner-chip{font-size:9.5px;font-weight:600;color:var(--text-muted);border:1px solid var(--border);border-radius:var(--r-pill);padding:0 6px}.inbox-v2 .iv2-val{margin-left:auto;font-size:var(--fs-xs);font-weight:600;color:var(--text-secondary);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-ws{overflow-y:auto;min-height:0;background:var(--bg)}.inbox-v2 .iv2-ws-body{padding:20px 26px 44px;max-width:760px}.inbox-v2 .iv2-empty{padding:60px 26px;color:var(--text-muted);font-size:13px}.inbox-v2 .iv2-head{display:flex;align-items:flex-start;gap:12px}.inbox-v2 .iv2-avatar{width:42px;height:42px;border-radius:var(--r-md);flex:none;display:grid;place-items:center;font-weight:600;font-size:14px;color:#fff;background:var(--accent)}.inbox-v2 .iv2-head-main h2{margin:0;font-size:var(--fs-title);font-weight:600;letter-spacing:-.01em}.inbox-v2 .iv2-sub{display:flex;align-items:center;gap:8px;flex-wrap:wrap;margin-top:4px;font-size:11.5px;color:var(--text-muted)}.inbox-v2 .iv2-chpill{font-size:10.5px;padding:2px 8px;border-radius:var(--r-pill);background:var(--bg-active)}.inbox-v2 .iv2-chpill,.inbox-v2 .iv2-wait{font-weight:600;color:var(--text-secondary)}.inbox-v2 .iv2-sla-waiting{color:var(--text-muted)}.inbox-v2 .iv2-sla-due_soon{color:var(--accent)}.inbox-v2 .iv2-sla-overdue{color:#c9524b}.inbox-v2 .iv2-act-ai{color:var(--accent);border-color:color-mix(in srgb,var(--accent) 45%,var(--border))}.inbox-v2 .iv2-act-ai:hover{border-color:var(--accent)}.inbox-v2 .iv2-ai{margin-top:12px;padding:12px 14px;border-radius:var(--iv-radius);border:1px solid color-mix(in srgb,var(--accent) 40%,var(--border));background:color-mix(in srgb,var(--accent) 7%,transparent)}.inbox-v2 .iv2-ai-head{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--accent);margin-bottom:7px}.inbox-v2 .iv2-ai-error,.inbox-v2 .iv2-ai-loading{font-size:12.5px;color:var(--text-secondary)}.inbox-v2 .iv2-ai-error{color:var(--text-muted)}.inbox-v2 .iv2-ai-summary{font-size:13px;color:var(--text);line-height:1.5}.inbox-v2 .iv2-ai-actions{margin:8px 0 0;padding-left:18px;font-size:12.5px;color:var(--text-secondary)}.inbox-v2 .iv2-ai-actions li{margin:2px 0}.inbox-v2 .iv2-ai-draft{margin-top:10px;padding-top:10px;border-top:1px solid color-mix(in srgb,var(--accent) 25%,var(--border))}.inbox-v2 .iv2-ai-draft-text{font-size:12.5px;color:var(--text-secondary);line-height:1.5;white-space:pre-wrap;max-height:160px;overflow-y:auto}.inbox-v2 .iv2-ai-use{margin-top:8px;font-family:inherit;font-size:12px;font-weight:600;cursor:pointer;color:#201f1c;background:var(--accent);border:none;border-radius:var(--r-sm);padding:6px 12px}.inbox-v2 .iv2-asst{margin:6px 0 8px}.inbox-v2 .iv2-asst-trigger{font-family:inherit;font-size:var(--fs-sm);font-weight:500;cursor:pointer;color:var(--accent);background:transparent;border:1px solid var(--border);border-radius:var(--r-sm);padding:5px 10px}.inbox-v2 .iv2-asst-trigger:disabled{opacity:.6;cursor:default}.inbox-v2 .iv2-asst-trigger.on{background:color-mix(in srgb,var(--accent) 16%,transparent)}.inbox-v2 .iv2-asst-panel{margin-top:8px;padding:12px 14px;border-radius:var(--iv-radius);border:1px solid color-mix(in srgb,var(--accent) 40%,var(--border));background:color-mix(in srgb,var(--accent) 7%,transparent)}.inbox-v2 .iv2-asst-err,.inbox-v2 .iv2-asst-note{font-size:12.5px;color:var(--text-secondary)}.inbox-v2 .iv2-asst-err{color:var(--text-muted)}.inbox-v2 .iv2-asst-head{display:flex;align-items:center;gap:8px;margin-bottom:8px;font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--accent)}.inbox-v2 .iv2-asst-regen{margin-left:auto;font-family:inherit;font-size:11px;font-weight:600;cursor:pointer;color:var(--accent);background:none;border:none;text-transform:none;letter-spacing:0}.inbox-v2 .iv2-asst-regen:disabled{opacity:.5;cursor:default}.inbox-v2 .iv2-asst-list{display:flex;flex-direction:column;gap:8px}.inbox-v2 .iv2-asst-card{padding:9px 11px;border-radius:var(--r-md);border:1px solid var(--border);background:var(--iv-card)}.inbox-v2 .iv2-asst-tone{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);margin-bottom:4px}.inbox-v2 .iv2-asst-text{font-size:12.5px;color:var(--text);line-height:1.5;white-space:pre-wrap;max-height:130px;overflow-y:auto}.inbox-v2 .iv2-asst-use{margin-top:7px;font-family:inherit;font-size:11.5px;font-weight:600;cursor:pointer;color:#201f1c;background:var(--accent);border:none;border-radius:var(--r-sm);padding:5px 11px}.inbox-v2 .iv2-asst-custom{display:flex;gap:7px;margin-top:10px}.inbox-v2 .iv2-asst-input{flex:1 1;font-size:12px;background:var(--iv-card);padding:6px 10px}.inbox-v2 .iv2-asst-custombtn,.inbox-v2 .iv2-asst-input{font-family:inherit;color:var(--text);border:1px solid var(--border);border-radius:var(--r-sm)}.inbox-v2 .iv2-asst-custombtn{font-size:11.5px;font-weight:600;cursor:pointer;background:none;padding:5px 11px}.inbox-v2 .iv2-asst-custombtn:disabled{opacity:.5;cursor:default}.inbox-v2 .iv2-asst-foot{margin-top:9px;font-size:11px;color:var(--text-muted)}.inbox-v2 .iv2-spec{margin-top:12px;padding:12px 14px;border-radius:var(--iv-radius);border:1px solid var(--border);background:var(--iv-card)}.inbox-v2 .iv2-spec-head{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-secondary);margin-bottom:8px}.inbox-v2 .iv2-spec-empty{font-size:12.5px;color:var(--text-muted)}.inbox-v2 .iv2-spec-grid{margin:0;display:grid;grid-template-columns:1fr 1fr;grid-gap:6px 16px;gap:6px 16px}.inbox-v2 .iv2-spec-row{display:flex;flex-direction:column;gap:1px}.inbox-v2 .iv2-spec-row dt{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted)}.inbox-v2 .iv2-spec-row dd{margin:0;font-size:12.5px;color:var(--text)}.inbox-v2 .iv2-sub-dot{color:var(--text-muted)}.inbox-v2 .iv2-sub-val{margin-left:auto;font-weight:600;color:var(--accent);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-props{margin-top:10px;padding:10px 12px 12px;border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card)}.inbox-v2 .iv2-props-label{font-size:10px;font-weight:600;letter-spacing:.6px;text-transform:uppercase;color:var(--text-muted)}.inbox-v2 .iv2-props .iv2-triage{margin-top:6px}.inbox-v2 .iv2-triage{display:flex;align-items:center;gap:6px;margin-top:12px;font-size:12.5px;flex-wrap:wrap}.inbox-v2 .iv2-sep{color:var(--text-muted)}.inbox-v2 .iv2-dd{position:relative;display:inline-flex}.inbox-v2 .iv2-seg{display:inline-flex;align-items:center;gap:5px;cursor:pointer;font-weight:600;padding:3px 7px;border-radius:var(--r-sm);border:none;background:transparent;color:var(--text);font-family:inherit;font-size:12.5px}.inbox-v2 .iv2-seg:hover{background:var(--bg-hover)}.inbox-v2 .iv2-chev{opacity:.5}.inbox-v2 .iv2-auto{width:5px;height:5px}.inbox-v2 .iv2-auto,.inbox-v2 .iv2-tdot{border-radius:50%;background:var(--accent)}.inbox-v2 .iv2-tdot{width:7px;height:7px}.inbox-v2 .iv2-tdot[data-lane=urgent]{background:#c58a63}.inbox-v2 .iv2-tdot[data-lane=waiting_customer],.inbox-v2 .iv2-tdot[data-lane=waiting_deposit]{background:var(--text-muted)}.inbox-v2 .iv2-owner-ic{color:var(--accent);font-size:11px}.inbox-v2 .iv2-handoff{display:flex;align-items:center;gap:9px;margin-bottom:16px;padding:9px 12px;border:1px solid color-mix(in srgb,var(--accent) 45%,var(--border));background:color-mix(in srgb,var(--accent) 10%,transparent);border-radius:var(--r-md);font-size:12px;color:var(--text-secondary)}.inbox-v2 .iv2-handoff-ic{color:var(--accent);font-size:14px;flex:none}.inbox-v2 .iv2-handoff-txt strong{color:var(--text);font-weight:600}.inbox-v2 .iv2-shared{display:flex;align-items:center;gap:6px;margin-top:10px;flex-wrap:wrap}.inbox-v2 .iv2-shared-label{font-size:9.5px;font-weight:600;letter-spacing:.5px;text-transform:uppercase;color:var(--text-muted);margin-right:2px}.inbox-v2 .iv2-role-chip{font-size:10px;font-weight:600;color:var(--text-muted);border:1px solid var(--border);border-radius:var(--r-pill);padding:1px 9px}.inbox-v2 .iv2-role-chip.on{color:var(--accent);border-color:color-mix(in srgb,var(--accent) 50%,var(--border));background:color-mix(in srgb,var(--accent) 10%,transparent)}.inbox-v2 .iv2-menu{position:absolute;top:calc(100% + 6px);left:0;z-index:20;min-width:190px;background:var(--bg-sidebar);border:1px solid var(--border);border-radius:var(--r-md);padding:5px;box-shadow:var(--shadow)}.inbox-v2 .iv2-menu-item{display:flex;align-items:center;gap:8px;width:100%;text-align:left;font-family:inherit;padding:7px 9px;border-radius:var(--r-sm);font-size:12px;cursor:pointer;color:var(--text-secondary);background:transparent;border:none}.inbox-v2 .iv2-menu-item:hover{background:var(--bg-hover);color:var(--text)}.inbox-v2 .iv2-menu-item.sel{color:var(--text)}.inbox-v2 .iv2-menu-item.sel:after{content:"✓";margin-left:auto;color:var(--accent)}.inbox-v2 .iv2-dot{width:7px;height:7px;border-radius:50%}.inbox-v2 .iv2-actions{display:flex;gap:7px;margin-top:16px;flex-wrap:wrap}.inbox-v2 .iv2-act{font-size:11.5px;font-weight:600;color:var(--text-secondary);text-decoration:none;border:1px solid var(--border);border-radius:var(--r-sm);padding:6px 11px;background:var(--iv-card);cursor:pointer;font-family:inherit}.inbox-v2 .iv2-act:hover{border-color:var(--text-muted);color:var(--text)}.inbox-v2 .iv2-act.on{border-color:var(--accent);color:var(--text)}.inbox-v2 .iv2-actionbar{display:flex;flex-wrap:wrap;align-items:center;gap:2px;margin-top:14px;padding-top:12px;border-top:1px solid var(--border)}.inbox-v2 .iv2-primary{display:flex;gap:4px;flex-wrap:wrap;margin-left:8px}.inbox-v2 .iv2-pri{font-size:var(--fs-sm);font-weight:500;color:var(--text-secondary);text-decoration:none;display:inline-flex;align-items:center;gap:6px;font-family:inherit;cursor:pointer;border:1px solid var(--border);background:transparent;border-radius:var(--r-sm);padding:5px 10px;transition:color .15s ease,border-color .15s ease,background .15s ease}.inbox-v2 .iv2-pri:hover{border-color:var(--accent);background:color-mix(in srgb,var(--accent) 15%,var(--iv-card))}.inbox-v2 .iv2-pri:disabled{opacity:.55;cursor:default}.inbox-v2 .iv2-tools{display:flex;gap:2px;flex-wrap:wrap}.inbox-v2 .iv2-tool{font-size:var(--fs-sm);font-weight:500;color:var(--text-muted);text-decoration:none;border:1px solid transparent;border-radius:var(--r-sm);padding:5px 9px;background:transparent;cursor:pointer;font-family:inherit}.inbox-v2 .iv2-tool:hover{color:var(--text);border-color:var(--border);background:var(--iv-card)}.inbox-v2 .iv2-tool.on{color:var(--text);border-color:var(--accent)}.inbox-v2 .iv2-tool-ai{color:var(--accent)}.inbox-v2 .iv2-tool-ai:hover{border-color:color-mix(in srgb,var(--accent) 45%,var(--border))}.inbox-v2 .iv2-sec-label{font-size:10.5px;font-weight:600;letter-spacing:.7px;text-transform:uppercase;color:var(--text-secondary);margin:24px 0 10px}.inbox-v2 .iv2-thread{display:flex;flex-direction:column;gap:10px}.inbox-v2 .iv2-msg{border-radius:var(--iv-radius);padding:11px 13px;background:var(--iv-card)}.inbox-v2 .iv2-msg.out{background:rgba(154,138,82,.06)}.inbox-v2 .iv2-msg-head{display:flex;align-items:center;gap:8px;font-size:11px;margin-bottom:5px}.inbox-v2 .iv2-msg-from{font-weight:600;color:var(--text)}.inbox-v2 .iv2-msg-chan{font-size:9.5px;text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted)}.inbox-v2 .iv2-msg-time{margin-left:auto;color:var(--text-muted)}.inbox-v2 .iv2-msg-del{flex:none;font-family:inherit;font-size:13px;line-height:1;cursor:pointer;color:var(--text-muted);background:transparent;border:none;padding:0 2px;opacity:0;transition:opacity .1s}.inbox-v2 .iv2-msg:hover .iv2-msg-del{opacity:1}.inbox-v2 .iv2-msg-del:hover{color:#c9524b}.inbox-v2 .iv2-msg-subject{font-size:12.5px;font-weight:600;margin-bottom:3px}.inbox-v2 .iv2-msg-body{font-size:12.5px;color:var(--text-secondary);line-height:1.5;white-space:pre-wrap}.email-html{white-space:normal;overflow-wrap:anywhere;word-break:break-word}.email-html,.email-html img,.email-html table{max-width:100%}.email-html table{display:block;overflow-x:auto;border-collapse:collapse}.email-html td,.email-html th{padding:3px 6px}.email-html a{color:var(--accent);text-decoration:underline}.email-html ol,.email-html ul{padding-left:1.4em;margin:4px 0}.email-html p{margin:0 0 6px}.email-html pre{white-space:pre-wrap;overflow-x:auto}.inbox-v2 .iv2-msg-atts{display:flex;flex-wrap:wrap;gap:8px;margin-top:8px}.inbox-v2 .iv2-msg-att{display:block;width:120px;height:90px;border:1px solid var(--border);border-radius:var(--r-md);overflow:hidden;background:var(--iv-card);transition:border-color .15s ease}.inbox-v2 .iv2-msg-att:hover{border-color:var(--accent)}.inbox-v2 .iv2-msg-att img{width:100%;height:100%;object-fit:cover;display:block}.inbox-v2 .iv2-call{border-radius:var(--iv-radius);padding:11px 13px;background:var(--iv-card)}.inbox-v2 .iv2-call-items{margin:6px 0 0;padding-left:18px;font-size:12px;color:var(--text-secondary)}.inbox-v2 .iv2-call-transcript{margin-top:6px;font-size:12px;color:var(--text-muted)}.inbox-v2 .iv2-call-transcript summary{cursor:pointer}.inbox-v2 .iv2-reply{border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card);overflow:hidden}.inbox-v2 .iv2-reply-from{padding:7px 12px;border-bottom:1px solid var(--border);font-size:11.5px;color:var(--text-muted);background:color-mix(in srgb,var(--text) 3%,transparent)}.inbox-v2 .iv2-reply-from b{color:var(--text-secondary);font-weight:600}.inbox-v2 .iv2-reply-hint{font-size:12.5px;color:var(--text-muted);padding:10px 0}.inbox-v2 .iv2-reply-hint a{color:var(--accent)}.inbox-v2 .iv2-reply-input{width:100%;resize:vertical;border:none;background:transparent;color:var(--text);font-family:inherit;font-size:13px;padding:12px 14px;outline:none;min-height:72px}.inbox-v2 .iv2-reply-foot{display:flex;justify-content:flex-end;padding:10px 12px;border-top:1px solid var(--border)}.inbox-v2 .iv2-btn-send{background:var(--accent);color:#201f1c;border:none;font-family:inherit;font-weight:600;font-size:12.5px;padding:8px 16px;border-radius:var(--r-sm);cursor:pointer}.inbox-v2 .iv2-btn-send:disabled{opacity:.5;cursor:default}.inbox-v2 .iv2-overlay{position:fixed;inset:0;z-index:60;display:flex;align-items:center;justify-content:center;padding:24px;background:rgba(0,0,0,.45)}.inbox-v2 .iv2-modal{width:min(460px,100%);background:var(--iv-card);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow);overflow:hidden}.inbox-v2 .iv2-modal-head{padding:16px 16px 12px}.inbox-v2 .iv2-modal-title{font-size:14px;font-weight:600;color:var(--text)}.inbox-v2 .iv2-modal-sub{font-size:12px;color:var(--text-muted);margin-top:3px}.inbox-v2 .iv2-modal-input{display:block;width:100%;resize:vertical;min-height:96px;border:none;outline:none;background:transparent;color:var(--text);font-family:inherit;font-size:13px;line-height:1.5;padding:0 16px 14px}.inbox-v2 .iv2-modal-input::placeholder{color:var(--text-muted)}.inbox-v2 .iv2-modal-foot{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding:10px 12px;border-top:1px solid var(--border)}.inbox-v2 .iv2-modal-hint{margin-right:auto;font-size:10.5px;color:var(--text-muted)}.inbox-v2 .iv2-modal-sm{width:min(400px,100%)}.inbox-v2 .iv2-modal-sm .iv2-modal-head{padding:18px 18px 16px}.inbox-v2 .iv2-modal-sm .iv2-modal-sub{line-height:1.5;margin-top:5px}.inbox-v2 .iv2-btn-danger{font-family:inherit;font-size:11.5px;font-weight:600;cursor:pointer;padding:6px 11px;border-radius:var(--r-sm);color:#fff;background:#b3413f;border:1px solid #b3413f}.inbox-v2 .iv2-btn-danger:hover{background:#c24a48;border-color:#c24a48}.inbox-v2 .iv2-btn-danger:disabled{opacity:.5;cursor:default}.inbox-v2 .iv2-kbd-hint{margin-left:auto;display:inline-flex;align-items:center;justify-content:center;width:22px;height:22px;border-radius:var(--r-sm);border:1px solid var(--border);background:transparent;color:var(--text-muted);cursor:pointer;font-size:12px;line-height:1}.inbox-v2 .iv2-kbd-hint:hover{color:var(--text);border-color:var(--text-muted)}.inbox-v2 .iv2-kbd-list{padding:6px 16px 16px;display:flex;flex-direction:column}.inbox-v2 .iv2-kbd-row{display:flex;align-items:center;gap:12px;padding:7px 0;border-top:1px solid var(--border)}.inbox-v2 .iv2-kbd-row:first-child{border-top:none}.inbox-v2 .iv2-kbd-keys{display:flex;gap:4px;width:78px;flex:none}.inbox-v2 .iv2-kbd{min-width:20px;padding:1px 6px;text-align:center;font-family:inherit;font-size:11px;font-weight:600;color:var(--text-secondary);background:var(--bg-active);border:1px solid var(--border);border-radius:5px}.inbox-v2 .iv2-kbd-label{font-size:12.5px;color:var(--text-secondary)}.inbox-v2 .iv2-cmd-overlay{align-items:flex-start}.inbox-v2 .iv2-cmd{width:min(560px,100%);margin-top:12vh;background:var(--iv-card);border:1px solid var(--border);border-radius:var(--r-lg);box-shadow:var(--shadow);overflow:hidden}.inbox-v2 .iv2-cmd-input{width:100%;border:none;border-bottom:1px solid var(--border);background:transparent;color:var(--text);font-family:inherit;font-size:15px;padding:15px 16px;outline:none}.inbox-v2 .iv2-cmd-input::placeholder{color:var(--text-muted)}.inbox-v2 .iv2-cmd-list{max-height:340px;overflow-y:auto;padding:6px}.inbox-v2 .iv2-cmd-empty{padding:16px;font-size:13px;color:var(--text-muted)}.inbox-v2 .iv2-cmd-row{display:flex;align-items:baseline;gap:10px;width:100%;text-align:left;padding:9px 10px;border:none;border-radius:var(--r-sm);background:transparent;cursor:pointer;font-family:inherit}.inbox-v2 .iv2-cmd-row.active{background:var(--bg-active)}.inbox-v2 .iv2-cmd-name{font-size:13px;font-weight:600;color:var(--text);flex:none}.inbox-v2 .iv2-cmd-meta{font-size:11px;color:var(--text-muted);margin-left:auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-v2 .iv2-cmd-tag{margin-left:auto;font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--accent)}.inbox-v2 .iv2-context{background:var(--bg-sidebar);border-left:1px solid var(--border);overflow-y:auto;min-height:0;padding:18px 16px 40px}.inbox-v2 .iv2-ctx-block{margin-bottom:22px}.inbox-v2 .iv2-ctx-h{display:flex;align-items:center;gap:7px;margin-bottom:11px;padding-bottom:7px;border-bottom:1px solid var(--border)}.inbox-v2 .iv2-ctx-h span{font-size:10px;font-weight:600;letter-spacing:.7px;text-transform:uppercase;color:var(--text-secondary)}.inbox-v2 .iv2-cust{display:flex;align-items:center;gap:11px}.inbox-v2 .iv2-cav{width:40px;height:40px;border-radius:var(--r-md);display:grid;place-items:center;color:#fff;background:var(--accent);flex:none}.inbox-v2 .iv2-cav,.inbox-v2 .iv2-cname{font-weight:600;font-size:14px}.inbox-v2 .iv2-cmeta{font-size:11.5px;color:var(--text-muted);margin-top:1px}.inbox-v2 .iv2-kv{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:5px 0}.inbox-v2 .iv2-kv-k{font-size:13px;font-weight:500;color:var(--text)}.inbox-v2 .iv2-kv-sub{font-size:12px;color:var(--text-secondary)}.inbox-v2 .iv2-kv-v{font-size:13px;font-weight:500;color:var(--text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-ctx-h a{margin-left:auto;font-size:10px;font-weight:600;letter-spacing:0;text-transform:none;color:var(--accent);text-decoration:none}.inbox-v2 .iv2-ctx-count{margin-left:auto;font-size:11px;color:var(--text-muted)}.inbox-v2 .iv2-health{margin-left:auto;padding:1px 8px;border-radius:var(--r-pill);font-size:9.5px;letter-spacing:.4px;background:color-mix(in srgb,currentColor 14%,transparent)}.inbox-v2 .iv2-health-strong{color:#5cc089}.inbox-v2 .iv2-health-steady{color:var(--accent)}.inbox-v2 .iv2-health-cooling{color:#c58a63}.inbox-v2 .iv2-health-at-risk{color:#c9524b}.inbox-v2 .iv2-ctx-wait{margin-left:auto;padding:1px 8px;border-radius:var(--r-pill);font-size:9.5px;letter-spacing:.4px;font-weight:600;color:var(--accent);background:color-mix(in srgb,currentColor 14%,transparent)}.inbox-v2 .iv2-ctx-wait.ok{color:#5cc089}.inbox-v2 .iv2-next{margin-bottom:10px}.inbox-v2 .iv2-next-t{font-size:12.5px;font-weight:600;color:var(--text)}.inbox-v2 .iv2-next-d{font-size:11.5px;color:var(--text-muted);margin-top:1px;line-height:1.4}.inbox-v2 .iv2-ctx-stats{display:flex;gap:20px;margin-bottom:10px}.inbox-v2 .iv2-ctx-stats>div{display:flex;flex-direction:column;gap:1px}.inbox-v2 .iv2-ctx-stats b{font-size:14px;color:var(--text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-ctx-k{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted)}.inbox-v2 .iv2-ctx-v{font-size:12.5px;color:var(--text);text-align:right}.inbox-v2 .iv2-ctx-kv{display:flex;align-items:baseline;justify-content:space-between;gap:10px;padding:3px 0}.inbox-v2 .iv2-ctx-sum{margin:4px 0 0;padding-left:16px;font-size:11.5px;color:var(--text-secondary);line-height:1.5}.inbox-v2 .iv2-ctx-sum li{margin:1px 0}.inbox-v2 .iv2-ctx-row{display:flex;align-items:baseline;gap:8px;width:100%;text-decoration:none;padding:6px 0;border-top:1px solid var(--border);font-size:12.5px;color:var(--text)}.inbox-v2 .iv2-ctx-row:hover,.inbox-v2 a.iv2-ctx-row:hover .iv2-ctx-row-t{color:var(--accent)}.inbox-v2 .iv2-ctx-row-t{flex:1 1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text)}.inbox-v2 .iv2-ctx-row-v{font-weight:600;color:var(--text);font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-ctx-row-when{font-size:11px;color:var(--text-muted);flex:none;width:96px;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-ctx-tag{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);flex:none}.inbox-v2 .iv2-tags{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}.inbox-v2 .iv2-tag{font-size:10px;color:var(--text-secondary);background:var(--bg-active);border-radius:var(--r-pill);padding:1px 8px}.inbox-v2 .iv2-tl-group{margin-top:8px}.inbox-v2 .iv2-tl-day{font-size:9.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);margin-bottom:3px}.inbox-v2 .iv2-tl-ev{display:flex;align-items:baseline;gap:8px;padding:2px 0;font-size:12px}.inbox-v2 .iv2-tl-ev.iv2-tl-communication,.inbox-v2 .iv2-tl-ev.iv2-tl-milestone,.inbox-v2 .iv2-tl-ev.iv2-tl-system{border-left:2px solid transparent;padding-left:6px}.inbox-v2 .iv2-tl-ev.iv2-tl-milestone{border-left-color:var(--accent,#c9a227)}.inbox-v2 .iv2-tl-ev.iv2-tl-system{opacity:.8;border-left-style:dashed;border-left-color:var(--iv2-border,rgba(0,0,0,.14))}.inbox-v2 .iv2-tl-ev.iv2-tl-communication{border-left-color:var(--iv2-border,rgba(0,0,0,.1))}.inbox-v2 .iv2-tl-t{color:var(--text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.inbox-v2 .iv2-tl-d{margin-left:auto;color:var(--text-muted);flex:none;font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.inbox-v2 .iv2-tl-callwrap{display:block}.inbox-v2 .iv2-tl-clickable{cursor:pointer}.inbox-v2 .iv2-tl-chev{color:var(--text-muted);font-size:9px;line-height:1;flex:none}.cd-tl-chev{color:var(--text-muted,#888);font-size:9px;margin:0 2px;flex:none}.cd-tl-callwrap{display:block}.call-legs{margin:2px 0 6px 14px;display:flex;flex-direction:column;gap:6px}.call-legs-msg{font-size:11.5px;color:var(--text-muted,#888);padding:2px 0}.call-leg{border-left:2px solid var(--iv2-border,rgba(0,0,0,.1));padding:3px 0 3px 8px;font-size:11.5px}.call-leg-h{display:flex;align-items:baseline;gap:8px}.call-leg-n{font-weight:600;font-size:9.5px;letter-spacing:.3px;text-transform:uppercase;color:var(--text-muted,#888)}.call-leg-status{color:var(--text-secondary,#444)}.call-leg-dur{margin-left:auto;color:var(--text-muted,#888)}.call-leg-dur,.call-leg-route{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.call-leg-route{color:var(--text-secondary,#444);margin-top:1px}.call-leg-fwd,.call-leg-meta,.call-leg-rec{color:var(--text-muted,#888)}.call-leg-meta{margin-top:1px}.inbox-v2 .iv2-pri.on{border-color:var(--accent);color:var(--accent)}.inbox-v2 .iv2-attach{display:flex;flex-direction:column;gap:6px;max-width:440px;margin:2px 0 4px}.inbox-v2 .iv2-attach-input{width:100%;font:inherit;font-size:13px;padding:8px 10px;border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card);color:var(--text)}.inbox-v2 .iv2-attach-input:focus{outline:none;border-color:var(--accent)}.inbox-v2 .iv2-attach-msg{font-size:12px;color:var(--text-muted)}.inbox-v2 .iv2-attach-results{display:flex;flex-direction:column;border:1px solid var(--border);border-radius:var(--iv-radius);background:var(--iv-card);overflow:hidden}.inbox-v2 .iv2-attach-empty{padding:8px 10px;font-size:12px;color:var(--text-muted)}.inbox-v2 .iv2-attach-item{display:flex;align-items:baseline;gap:8px;width:100%;text-align:left;padding:8px 10px;font:inherit;background:transparent;border:none;border-top:1px solid var(--border);cursor:pointer}.inbox-v2 .iv2-attach-item:first-child{border-top:none}.inbox-v2 .iv2-attach-item:hover:not(:disabled){background:rgba(154,138,82,.08)}.inbox-v2 .iv2-attach-item:disabled{opacity:.5;cursor:default}.inbox-v2 .iv2-attach-num{font-weight:600;font-size:13px;color:var(--text)}.inbox-v2 .iv2-attach-meta{font-size:11.5px;color:var(--text-muted);margin-left:auto}.inbox-v2 .iv2-attach-confirm{display:flex;flex-direction:column;gap:10px;padding:10px 12px;border:1px solid var(--accent);border-radius:var(--iv-radius);background:rgba(154,138,82,.06)}.inbox-v2 .iv2-attach-confirm-text{font-size:12.5px;color:var(--text);line-height:1.45}.inbox-v2 .iv2-attach-confirm-actions{display:flex;gap:8px;justify-content:flex-end}.inbox-v2 .iv2-attach-cancel,.inbox-v2 .iv2-attach-move{font:inherit;font-size:12.5px;padding:6px 14px;border-radius:var(--iv-radius);cursor:pointer}.inbox-v2 .iv2-attach-cancel{background:transparent;border:1px solid var(--border);color:var(--text)}.inbox-v2 .iv2-attach-cancel:hover{border-color:var(--text-muted)}.inbox-v2 .iv2-attach-move{background:var(--accent);border:1px solid var(--accent);color:#1a1710;font-weight:600}.inbox-v2 .iv2-attach-move:disabled{opacity:.6;cursor:default}.inbox-v2 .iv2-convcard{border:1px solid var(--border);border-radius:var(--iv-radius);padding:10px 12px;margin-bottom:12px;background:transparent;cursor:pointer;transition:border-color .12s ease,box-shadow .12s ease}.inbox-v2 .iv2-convcard:hover{border-color:var(--text-muted)}.inbox-v2 .iv2-convcard:focus-visible{outline:none;border-color:var(--accent)}.inbox-v2 .iv2-convcard.active{border-color:var(--border);box-shadow:inset 3px 0 0 var(--accent)}.inbox-v2 .iv2-convcard-head{display:flex;align-items:baseline;gap:8px;flex-wrap:wrap;margin-bottom:8px;padding-bottom:6px;border-bottom:1px solid var(--border)}.inbox-v2 .iv2-convcard-chan{font-size:var(--fs-micro);font-weight:600;text-transform:uppercase;letter-spacing:.5px;color:var(--text-muted)}.inbox-v2 .iv2-convcard-subject{font-size:12.5px;font-weight:600;color:var(--text);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:55%}.inbox-v2 .iv2-convcard-range{margin-left:auto;font-size:11px;color:var(--text-muted)}.inbox-v2 .iv2-convcard-foot{display:flex;justify-content:flex-end;margin-top:8px}.iv2-print{display:none}@media print{body>:not(.iv2-print){display:none!important}.iv2-print{display:block!important}.iv2-print,.iv2-print *{visibility:visible!important}.iv2-print{position:static;margin:0;padding:0;color:#111;background:#fff;font-family:ui-sans-serif,system-ui,-apple-system,Segoe UI,Roboto,sans-serif;font-size:12px;line-height:1.5}.iv2-print-head{border-bottom:2px solid #111;padding-bottom:10px;margin-bottom:14px;page-break-after:avoid;break-after:avoid}.iv2-print-head h1{font-size:20px;margin:0 0 6px}.iv2-print-meta{display:flex;flex-wrap:wrap;gap:4px 20px;margin:0}.iv2-print-meta div{display:flex;gap:6px}.iv2-print-meta dt{font-weight:700}.iv2-print-meta dt:after{content:":"}.iv2-print-meta dd{margin:0}.iv2-print-msg{border:1px solid #ccc;border-radius:4px;padding:8px 10px;margin:0 0 8px;page-break-inside:avoid;break-inside:avoid}.iv2-print-msg-head{display:flex;flex-wrap:wrap;align-items:baseline;gap:8px;font-size:10.5px;margin-bottom:4px;color:#333}.iv2-print-from{font-weight:700;color:#111}.iv2-print-dir{border:1px solid #bbb;border-radius:3px;padding:0 4px}.iv2-print-chan,.iv2-print-dir{text-transform:uppercase;letter-spacing:.4px;font-size:9px}.iv2-print-chan{color:#555}.iv2-print-time{margin-left:auto;color:#555}.iv2-print-subject{font-weight:700;margin-bottom:3px}.iv2-print-body{white-space:pre-wrap;word-break:break-word}.iv2-print-atts{margin-top:8px}.iv2-print-att,.iv2-print-atts{page-break-inside:avoid;break-inside:avoid}.iv2-print-att{display:block;max-width:100%;width:auto;height:auto;max-height:4.5in;object-fit:contain;border:1px solid #ccc;border-radius:3px;margin:6px 0 0}.iv2-print-call-items{margin:6px 0 0;padding-left:18px}.iv2-print-transcript{margin-top:6px;color:#333}.iv2-print-empty{color:#555}}.sx-softphone{position:fixed;right:20px;bottom:20px;z-index:1000;width:240px;animation:sx-sp-pulse .45s ease;background:var(--iv-card,#1b1b1f);border:1px solid var(--border,#333);border-radius:12px;padding:12px 14px;box-shadow:0 8px 28px rgba(0,0,0,.35);color:var(--text-primary,#eee)}.sx-sp-peer{font-weight:600;font-size:13.5px;margin-bottom:2px}.sx-sp-state{font-size:12px;color:var(--text-secondary,#aaa);margin-bottom:10px}.sx-sp-actions{display:flex;gap:8px}.sx-sp-btn{font-size:12.5px;padding:5px 12px;border-radius:8px;border:1px solid var(--border,#333);background:var(--iv-card,#26262b);color:inherit;cursor:pointer}.sx-sp-btn:hover{border-color:var(--accent,#d4a24e)}.sx-sp-hangup{background:#c9524b;border-color:#c9524b;color:#fff}@keyframes sx-sp-pulse{0%{box-shadow:0 0 0 0 rgba(212,162,78,.55)}to{box-shadow:0 8px 28px rgba(0,0,0,.35)}}.inbox-v2 .iv2-noise{flex:1 1;min-height:0;display:flex;flex-direction:column;overflow:hidden}.inbox-v2 .iv2-noise-list{flex:1 1;min-height:0;overflow-y:auto;padding:8px 0}.inbox-v2 .iv2-noise-row{display:flex;align-items:flex-start;gap:16px;padding:12px 16px;border-bottom:1px solid var(--border)}.inbox-v2 .iv2-noise-row:hover{background:var(--iv-card)}.inbox-v2 .iv2-noise-main{flex:1 1;min-width:0}.inbox-v2 .iv2-noise-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.inbox-v2 .iv2-noise-from{font-size:13px;font-weight:600;color:var(--text)}.inbox-v2 .iv2-noise-tag{font-size:10px;font-weight:700;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);border:1px solid var(--border);border-radius:4px;padding:1px 6px}.inbox-v2 .iv2-noise-when{margin-left:auto;font-size:11px;color:var(--text-muted);white-space:nowrap}.inbox-v2 .iv2-noise-email{font-size:11.5px;color:var(--text-muted);margin-top:1px}.inbox-v2 .iv2-noise-subject{font-size:12.5px;color:var(--text-secondary);margin-top:4px}.inbox-v2 .iv2-noise-preview{font-size:12px;color:var(--text-muted);margin-top:4px;line-height:1.45;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}.inbox-v2 .iv2-noise-actions{display:flex;align-items:flex-start;flex-shrink:0}.inbox-v2 .iv2-noise-pager{display:flex;align-items:center;justify-content:center;gap:12px;padding:12px 16px;border-top:1px solid var(--border)}.inbox-v2 .iv2-noise-count{font-size:11.5px;color:var(--text-muted)}.inbox-v2 .iv2-retry{margin-left:10px;font-family:inherit;font-size:11.5px;font-weight:600;color:var(--text-secondary);background:var(--iv-card);border:1px solid var(--border);border-radius:6px;padding:3px 10px;cursor:pointer}.inbox-v2 .iv2-retry:hover{color:var(--text);border-color:var(--accent)}.inbox-v2 .iv2-queue-more{display:flex;justify-content:center;padding:12px 16px 16px}.inbox-v2 .iv2-ws-error{display:flex;flex-direction:column;align-items:flex-start;gap:8px;padding:28px 24px;max-width:520px}.inbox-v2 .iv2-ws-error-msg{font-size:14px;font-weight:600;color:var(--text)}.inbox-v2 .iv2-ws-error-detail{font-size:12.5px;color:var(--text-muted)}.inbox-v2 .iv2-orig{margin-top:7px}.inbox-v2 .iv2-orig>summary{cursor:pointer;font-size:var(--fs-xs);color:var(--text-muted)}.inbox-v2 .iv2-orig>summary:hover{color:var(--text)}.inv-body{flex:1 1;min-height:0;display:flex;flex-direction:column}.inv-tabs{display:flex;gap:2px;padding:0 14px;border-bottom:1px solid var(--border);background:var(--bg);overflow-x:auto;flex:none}.inv-tab{padding:11px 13px;font-size:13px;font-weight:600;cursor:pointer;border:none;border-bottom:2px solid transparent;background:transparent;color:var(--text-muted);font-family:inherit;white-space:nowrap}.inv-tab.active,.inv-tab:hover{color:var(--text)}.inv-tab.active{border-bottom-color:var(--accent)}.inv-kpis{display:grid;grid-template-columns:repeat(6,minmax(0,1fr));grid-gap:10px;gap:10px;padding:14px 16px;flex:none}@media (max-width:1200px){.inv-kpis{grid-template-columns:repeat(3,minmax(0,1fr))}}.inv-kpi{display:flex;align-items:center;gap:11px;padding:12px 13px;border:1px solid var(--border);border-radius:10px;background:var(--bg-sidebar);text-align:left;font-family:inherit;width:100%}.inv-kpi.click{cursor:pointer}.inv-kpi.click:hover{background:var(--bg-hover)}.inv-kpi.active{border-color:var(--accent);outline:1px solid var(--accent)}.inv-kpi-ico{display:flex;align-items:center;justify-content:center;width:36px;height:36px;flex:none;border-radius:9px;font-size:17px}.inv-kpi-body{display:flex;flex-direction:column;gap:1px;min-width:0}.inv-kpi-label{font-size:11px;color:var(--text-muted);font-weight:600}.inv-kpi-value{font-size:22px;font-weight:700;color:var(--text);line-height:1.05}.inv-kpi-sub{font-size:11px;color:var(--text-muted)}.inv-workspace{flex:1 1;min-height:0;display:grid}.inv-workspace.groups{grid-template-columns:356px minmax(0,1fr)}.inv-workspace.delivery{grid-template-columns:minmax(0,1fr) 404px}@media (max-width:1000px){.inv-workspace.delivery,.inv-workspace.groups{grid-template-columns:minmax(0,1fr)}}.inv-listcol{border-right:1px solid var(--border);display:flex;flex-direction:column;min-height:0;background:var(--bg)}.inv-listcol-head{padding:13px 15px 11px;border-bottom:1px solid var(--border);flex:none}.inv-listcol-title{display:flex;align-items:center;justify-content:space-between;gap:8px}.inv-listcol-title h2{margin:0;font-size:15px;font-weight:700;color:var(--text)}.inv-listcol-count{font-size:11px;color:var(--text-muted)}.inv-list{overflow-y:auto;flex:1 1;min-height:0}.inv-mrow{display:flex;align-items:center;gap:11px;width:100%;text-align:left;padding:10px 15px;border:none;border-bottom:1px solid var(--border);border-left:2px solid transparent;background:transparent;cursor:pointer;font-family:inherit}.inv-mrow:hover{background:var(--bg-hover)}.inv-mrow.active{background:var(--bg-active);border-left-color:var(--accent)}.inv-mrow-thumb{width:42px;height:42px;flex:none;border-radius:7px;overflow:hidden;background:var(--bg-hover);display:flex;align-items:center;justify-content:center}.inv-mrow-thumb img{width:100%;height:100%;object-fit:cover}.inv-mrow-thumb span{font-size:9px;color:var(--text-muted)}.inv-mrow-main{flex:1 1;min-width:0;display:flex;flex-direction:column}.inv-mrow-name{font-size:13px;font-weight:600;color:var(--text)}.inv-mrow-name,.inv-mrow-sub{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.inv-mrow-sub{font-size:11px;color:var(--text-muted);margin-top:2px}.inv-mrow-right{flex:none;display:flex;flex-direction:column;align-items:flex-end}.inv-mrow-count{font-size:14px;font-weight:700;color:var(--text)}.inv-mrow-unit{font-size:10px;color:var(--text-muted)}.inv-panel{border-left:1px solid var(--border);background:var(--bg-sidebar);overflow-y:auto;min-height:0}.inv-panel.wide{border-left:none}.inv-panel-hero{height:176px;background:var(--bg-hover);display:flex;align-items:center;justify-content:center;position:relative}.inv-panel-hero img{width:100%;height:100%;object-fit:cover}.inv-panel-hero .ph{font-size:12px;color:var(--text-muted)}.inv-panel-pad{padding:16px 18px 40px}.inv-panel-title{font-size:18px;font-weight:700;color:var(--text)}.inv-panel-subtitle{font-size:12px;color:var(--text-muted);margin-top:3px}.inv-section{margin-top:20px}.inv-section-h{font-size:11px;font-weight:700;letter-spacing:.5px;text-transform:uppercase;color:var(--text-muted);margin:0 0 9px}.inv-statgrid{display:grid;grid-template-columns:repeat(4,1fr);grid-gap:8px;gap:8px}.inv-stat{border:1px solid var(--border);border-radius:9px;padding:10px 8px;text-align:center;background:var(--bg)}.inv-stat-n{font-size:19px;font-weight:700;color:var(--text);line-height:1}.inv-stat-l{font-size:10px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.3px;margin-top:4px}.inv-kv{display:flex;justify-content:space-between;gap:12px;padding:5px 0;font-size:13px}.inv-kv .k,.inv-kv dt{color:var(--text-muted);flex:none}.inv-kv .v,.inv-kv dd{margin:0;color:var(--text);text-align:right}.inv-mini{border:1px solid var(--border);border-radius:8px;overflow:hidden}.inv-mini-row{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:8px 11px;border-top:1px solid var(--border);font-size:12.5px}.inv-mini-row:first-child{border-top:none}.inv-mini-row .m{color:var(--text);font-weight:600}.inv-mini-row .s{color:var(--text-muted);font-size:11px}.inv-insight{display:flex;gap:8px;padding:8px 10px;border-radius:8px;background:var(--bg-hover);border:1px solid var(--border);margin-bottom:6px}.inv-insight .dot{flex:none;font-size:12px}.inv-insight .txt{font-size:12px;color:var(--text);line-height:1.4}.inv-panel-actions{display:grid;grid-gap:8px;gap:8px;margin-top:20px;padding-top:14px;border-top:1px solid var(--border)}.inv-panel-actions .row{display:flex;gap:8px}.inv-main{display:flex;flex-direction:column;min-height:0;overflow:hidden}.inv-toolbar{display:flex;align-items:center;gap:9px;padding:12px 16px;flex-wrap:wrap;flex:none}.inv-scroll{overflow-y:auto;flex:1 1;min-height:0;padding:0 16px 16px}.inv-pager{display:flex;align-items:center;justify-content:space-between;padding:11px 16px;border-top:1px solid var(--border);font-size:12px;color:var(--text-muted);flex:none}.inv-pager-pages{display:flex;gap:4px}.inv-pg{min-width:26px;height:26px;border:1px solid var(--border);border-radius:6px;background:transparent;color:var(--text-muted);font-size:12px;cursor:pointer;font-family:inherit}.inv-pg.active{background:var(--accent);color:#fff;border-color:var(--accent)}.inv-dtable{width:100%;border-collapse:collapse}.inv-dtable thead th{text-align:left;padding:9px 12px;font-size:10.5px;font-weight:600;letter-spacing:.4px;text-transform:uppercase;color:var(--text-muted);border-bottom:1px solid var(--border);white-space:nowrap}.inv-dtable tbody tr{border-bottom:1px solid var(--border);cursor:pointer}.inv-dtable tbody tr:hover{background:var(--bg-hover)}.inv-dtable tbody tr.active{background:var(--bg-active)}.inv-dtable td{padding:11px 12px;font-size:13px;color:var(--text);vertical-align:middle}.inv-dcell-mat{gap:10px}.inv-dcell-mat,.inv-dthumb{display:flex;align-items:center}.inv-dthumb{width:40px;height:40px;flex:none;border-radius:6px;overflow:hidden;background:var(--bg-hover);justify-content:center}.inv-dthumb img{width:100%;height:100%;object-fit:cover}.inv-dthumb span{font-size:8px;color:var(--text-muted)}.inv-dcell-sub{font-size:11px;color:var(--text-muted);margin-top:2px}.inv-track-head{justify-content:space-between;padding:14px 16px 10px}.inv-track-head,.inv-track-title{display:flex;align-items:center;gap:8px}.inv-track-title{font-size:14px;font-weight:700;color:var(--text)}.inv-live{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:600;color:#3c8c5a}.inv-live .pulse{width:7px;height:7px;border-radius:999px;background:#3c8c5a;box-shadow:0 0 0 0 rgba(60,140,90,.5);animation:invpulse 1.8s infinite}@keyframes invpulse{0%{box-shadow:0 0 0 0 rgba(60,140,90,.45)}70%{box-shadow:0 0 0 7px rgba(60,140,90,0)}to{box-shadow:0 0 0 0 rgba(60,140,90,0)}}.inv-track-map{padding:0 16px}.inv-details-grid{display:grid;grid-template-columns:1fr 1fr 1fr;grid-gap:14px 16px;gap:14px 16px;padding:4px 0}@media (max-width:1280px){.inv-details-grid{grid-template-columns:1fr 1fr}}.inv-detail-k{font-size:10.5px;color:var(--text-muted);text-transform:uppercase;letter-spacing:.3px}.inv-detail-v{font-size:13px;color:var(--text);margin-top:2px}.inv-check{display:flex;align-items:center;gap:8px;padding:6px 0;font-size:12.5px;cursor:pointer;background:none;border:none;font-family:inherit;width:100%;text-align:left}.inv-check .box{font-size:14px;flex:none}.inv-check .done{color:#3c8c5a}.inv-check .todo{color:var(--text-muted)}.inv-check.is-done .lbl{color:var(--text-muted);text-decoration:line-through}.inv-check .lbl{color:var(--text)}.inv-panel-empty{display:flex;align-items:center;justify-content:center;height:100%;color:var(--text-muted);font-size:13px;padding:24px;text-align:center}